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Quality Management

In our view, the service to be provided by a lawyer is more than just legal advice. Competence, diligence, detail and efficiency are key elements of this service which we ensure through a comprehensive quality management system. Not only the service provided by the firm, but also the work of all our non-legal staff forms part of this organisational process. In this context, we pay a particular attention to the fact that all tasks assigned to us are executed on a rapid and timely basis.

Attorney Dr. Ouart has wide-ranging experience in conceiving and applying quality management systems in the field of legal services. As a long term chairman of an international lawyers' organisation, Dr. Ouart worked intensively on elaborating quality standards with regard to the international cooperation of lawyers. He was mainly responsible for having achieved that legal services may today be subjected to a certification according to the standard DIN EN ISO 9001. Dr. Ouart has conceived the first group certification for lawyers ever applied in Germany and accompanied its implementation as project manager together with Kienbaum Consulting. Moreover, he has also published different articles in professional legal magazines with regard to this matter.

As an integral part of our quality management system, we also focus on constant training. Thus, the firm is always in a position to keep up with the latest developments in German and EU Law. Through the close cooperation and mutual information within the international lawyers' network "Legalink", the firm will be permanently informed on the key developments in the major foreign jurisdictions. Therefore, the firm will always be able to offer its clients custom-tailored solutions in the dynamically evolving field of international legal relations. In Germany "Legalink" is represented by three law firms specialised in business law that are located in Freiburg, Frankfurt and Berlin.